Course Contents |
Telecom Network , Switching Technology, Broadband, Internet, IPTV, Wireless Technology(GSM,CDMA,3G,UMTS) VoIP,NGN,IMS, MPLS, Landline Billing, CDMA Billing, GSM Billing, Leased Circuit Billing, IUC Billing, Overview of Convergent Billing, Financial Accounting, Internal Control Mechanism, Financial statement Analysis Capital Budgeting, Working Capital Management, Margin Costing Analysis, Breakeven Analysis, Budgetary control, Collection of Telecom revenues, CSMS Field Visit, Junction Planning, Engineering, Traffic and Exchange Planning, Access Network Planning, BTS, Frequency Planning, Telecom Business Environment, Telecom Regulatory Environment & NGN Regulatory, Call center Operations Management, Call center Visit, Exchange Visit, MSC Visit, Overview of Service Marketing, E business & E Marketing, Managing Change in Telecom, Telecom Project Management, Leadership Dynamics & Motivation techniques, Managerial competitiveness, Disaster Management, Market Research Issues & Applications, Consumer Behavior, Customer Relationship Management Sales and Distribution & Retail Management, Product Management, Marketing of Services & Service quality, Experiential Marketing, Product & Strategic Marketing Management, Managing Customer Orientation, Corporate Public Relations, Advertising Management and Integrated Marketing Communications, Group Discussions and Case Study |