Course Title                 : -    Conflict Management

 

Course Duration       :-     1 Day

 

Objective                          :-      To learn the various styles of resolving

                                            conflict and learning negotiation skills

 Course Content                 

                                             Understanding conflict and conflict management.

                                             Role of effective communication in conflict management.

                                             Negotiations and various positive styles for conflict management        

 

    

Mode of Training          Class room sessions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CETTM

MTNL

(A Govt. of India Enterprise)

Centre for Excellence in Telecom Technology and Management

[A Govt. of India Enterprise]

[An ISO 9001:2000 Certified Institution]